Quality-Based Intervention to Address Nurses’ Work-Based Negative Emotions
Caroline Connelly RN, BSN, FNP, Taylor Darcy RN, BSN, FNP, Tucker Mendonca RN, BSN, FNP, Abigial Mitchell DHEd, MBA, MSN, RN, CNE.
Background: Nurses experience significant emotional strain that impacts well-being, job satisfaction, and performance.
Objective: To assess negative emotions among oncology nurses and implement an intervention to improve quality of life and job satisfaction.
Methods: Using the FOCUS-PDSA model, a mixed-methods survey of 45 registered nurses across two Boston oncology units was conducted. The 38-item questionnaire measured emotions, coping strategies, and effects on personal and professional life.
Results: Anxiety (65%), frustration, and feeling overwhelmed were the most frequently reported emotions. Only 2% reported positive emotions such as fulfillment. Nurses noted that work stress carried into personal time, contributing to exhaustion and reduced daily functioning. Exercise and rest were the most common coping strategies.
Conclusion: Oncology nurses report high levels of negative emotions affecting quality of life. A proposed intervention—protected, uninterrupted breaks in restorative spaces—may mitigate stress and improve nurse well-being.
